privacy policy
OUR COMPANY
Treadwell Window & Door Solutions Ltd.
70 Heath Road, Downend, Bristol. BS16 6HB. Tel: 07786730804/0117 279 9409. Email: sales@treadwellwindows.co.uk.
This Privacy notice explains how Treadwell Window & Door Solutions Ltd. uses and protects information that could be used to identify you or other individuals (“Personal Data”).
This privacy policy applies between you, the user of this website, and Treadwell Window & Door Solutions Ltd., the owner and provider of this website. Treadwell Window & Door Solutions Ltd. takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.
how will your personal data be used?
The type of personal information we collect:
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Email address
Financial information
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide a quotation or invoice for your requested enquiry
Requesting a call back
We use the information that you have given us in order to respond to your enquiry, whether this be to provide a quotation or to discuss your enquiry futher.
We may share this information with our suppliers for quotation and possible delivery purposes if items are delivered direct to your property.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@treadwellwindows.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information:
Your information is securely stored. We keep all personal information within files stored within our premises for a period of up to 10 years. We will then dispose your information by shredding any relevant paperwork.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@treadwellwindows.co.uk if you wish to make a request.
How to make a complaint:
If you have any concerns about our use of your personal information, you can make a complaint to us by writing to us at: 70 Heath Road, Downend, Bristol. BS16 6HB, or call us on 07786730804.
This privacy policy was updated on 21 September 2022.